Empowering modern public services

Over 400 public sector organisations in the UK & Ireland work with Granicus to connect with and serve their citizens. Our govService solution simplifies customer interactions and automates service requests whilst govDelivery helps governments connect and engage with their audiences and increases their subscriber base.

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Versatile Solutions for Governments

Granicus solutions are purpose-built for government agencies of all sizes.

Technology Built for Government

Granicus connects governments with the people they serve by providing the first and only citizen engagement platform for the public sector. Nearly 400 public sector organisations and nearly 20 million citizen subscribers power an unmatched Subscriber Network that turns missions into quantifiable results. With comprehensive cloud-based solutions for communications and digital services, Granicus empowers stronger relationships between government and citizens.

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Start your journey to digital modernisation

Granicus provides the first and only unified Civic Engagement Platform for all government structures. Set up a guided tour and experience how our solutions will work for your organisation.

Granicus Digital Public Sector Awards

Finalists announced! See the 2023 Granicus Public Sector Awards finalists now.

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Start your journey to digital modernisation

Get more from the Granicus solutions with the Learning Center. Explore best-practice articles, attend virtual events and find success stories and inspiration for your next project.

Technology Built for Government

Granicus solutions are purpose-built for the public sector. Our platform provides the infrastructure, scale, reliability and security relied on by thousands of government agencies and public organisations worldwide to empower service leaders to accelerate service transformation and modernise digital services to the cloud – all at lower operating costs.

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Start your journey to digital modernisation

Granicus fosters the world’s largest community of digital government innovators. Our govService solution simplifies customer interactions and automates service requests. govDelivery helps public sector organisations engage with their audiences and increase subscribers. EngagementHQ is our digital engagement platform managing everything from public consultation to collaboration.

govService

The Next Generation of Citizen Services

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Deliver Transformative Technology for Citizens and Staff

Public Sector organisations are transforming how they deliver services and deploying a new generation of tools that shifts processes from standardised and manual to online and automatic.

Deliver a Seamless Citizen Experience

Provide an automated, online experience to your citizens. Intelligent online forms channel-shift your citizens away from expensive forms of contact.

Boost Productivity, Enhance Workflows

Turn your organisation into an efficiency powerhouse by automating status updates, task direction, and approvals.

Easily Integrate With All Systems

Best in class Integration Manager connects existing systems and workflows all from one simpler and stronger application.

Success Stories

Improving the citizen experience through integrated communications and services delivery

How Aberdeen City Council Streamlined Service Delivery With govService

How One Council Drove Channel Shift for £250k in Annual Savings

How a Council Improved & Streamlined Adult Social Care With govService

How a Council Improved & Streamlined Adult Social Care With govService

How North West Leicestershire Council saved over 200 working days by digitising customer requests with online forms

Scarborough implements a new digital service, supported by the Granicus platform, that is improving outcomes for vulnerable people.

How Wirral Council used Government funding to reduce energy bills for low-income households

Transforming casework management to streamline processes and increase satisfaction among residents of Sandwell

How Stevenage improved its online customer interface

Blaby District Council: How automated forms and real-time communications combine for efficient waste bin collection

Reduce Costs With Smarter Government Digital Services

Delivers instant efficiency (which equals immediate ROI) on your digital transformation investment.

80%

After transitioning to online options, govService customers saw an 80% reduction in walk-ins

98%

govService customers can automate costly antiquated and time-consuming processes

30%

Over one-third of governments in the U.K. use govService online service delivery

20M

Integrated with govDelivery communications, tap into a powerful network of 20 million citizen subscribers in the U.K.