Granicus Customer Support

Our goal is to supply you with the best possible customer service
across all Granicus products and solutions.

One Granicus, One Support Team, One Point of Contact

Need support, we’ve got you covered. Reach out to us in one of these ways.

web icon

via Web/Online

Browse support info and submit tickets at: support.granicus.com

email icon

via Email

Drop us a note at: support@granicus.com

phone icon

via Phone

Ring us at: +44 (0) 800 032 7764

Hours of standard support operation 9:30 – 17:00 GMT, Monday – Friday. Critical issues handled 24/7.

Communications Cloud Subscriber Support:

Web: subscriberhelp.granicus.com
Email: subscriberhelp@granicus.com
Phone: +44 (0)808 234 7450 (Europe) or 1-800-439-1420 (US)