Each year, more than 30,000 citizens return to Philadelphia, Pennsylvania from federal, state and county prisons. The Philadelphia Mayor’s Office of Reintegration Services (RISE) was created to serve ex-offenders and help them get back on their feet.
RISE case workers use the govDelivery communication solution to build relationships and improve efficiency when communicating with ex-offenders. RISE also utilizes Interactive Text Messaging to reach ex-offenders who are highly transient and often without home internet access.
Download this success story for details of RISE’s Interactive Text Messaging Programme and its results.