Government organisations are continuing to grapple with significant budget pressures, coupled with the ever-growing expectations of citizens. For many, this means printed communications are off the menu. More cost-effective digital channels like email and two-way SMS services are becoming the go-to resources.
There are more than 150 agencies using the GovDelivery Communications Suite to engage nearly 10 million people in the UK. This resource provides two examples of how these digital efforts are having a positive impact on public finances.