Empowering modern public services

Over 400 public sector organisations in the UK & Ireland work with Granicus to connect with and serve their citizens. Our govService solution simplifies customer interactions and automates service requests whilst govDelivery helps governments connect and engage with their audiences and increases their subscriber base.

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Versatile Solutions for Governments

Granicus solutions are purpose-built for government agencies of all sizes.

Technology Built for Government

Granicus connects governments with the people they serve by providing the first and only citizen engagement platform for the public sector. Nearly 400 public sector organisations and nearly 20 million citizen subscribers power an unmatched Subscriber Network that turns missions into quantifiable results. With comprehensive cloud-based solutions for communications and digital services, Granicus empowers stronger relationships between government and citizens.

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Start your journey to digital modernisation

Granicus provides the first and only unified Civic Engagement Platform for all government structures. Set up a guided tour and experience how our solutions will work for your organisation.

Granicus Digital Public Sector Awards

Finalists announced! See the 2023 Granicus Public Sector Awards finalists now.

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Get more from the Granicus solutions with the Learning Center. Explore best-practice articles, attend virtual events and find success stories and inspiration for your next project.

Technology Built for Government

Granicus solutions are purpose-built for the public sector. Our platform provides the infrastructure, scale, reliability and security relied on by thousands of government agencies and public organisations worldwide to empower service leaders to accelerate service transformation and modernise digital services to the cloud – all at lower operating costs.

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Start your journey to digital modernisation

Granicus fosters the world’s largest community of digital government innovators. Our govService solution simplifies customer interactions and automates service requests. govDelivery helps public sector organisations engage with their audiences and increase subscribers. EngagementHQ is our digital engagement platform managing everything from public consultation to collaboration.

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Granicus’ commitment to the GDPR

Granicus has long been an industry leader when it comes to data protection. We are already signed up to the EU Privacy Shield agreement and hold current ISO 270001 certification plus FedRAMP status in the US. Our data protection credentials are second to none and that is why we have been keen to stay at the forefront when it comes to the new General Data Protection Regulation (GDPR) changes that will come into force on 25 May 2018.

Over the past year, Granicus has been diligently working to ensure all our systems are GDPR-compliant. We’ve updated our privacy policy and have also been working with our customers in the public sector to help them get ready for the new law.

How we’re helping our customers

We have improved the sign-up process for citizens subscribing to our customers’ services, providing even clearer links to privacy policies and opt-in statements. These improvements make it even easier for our customers to deliver GDPR-standard digital communications and services.

Changes we’ve made to our own processes

However you interact with us (for example, you use our content and websites, or subscribe to receive our handy email updates on resources and event invites for the digital public sector), when you submit personal details we’ll always treat your data with the utmost care and will never share it with a third party without your permission. Here are some of the ways we’re continuing to protect your personal data and respect your rights:

  • You can select which web-tracking cookies to enable or disable on our web platforms.
  • If you sign up to receive resources and event invites by email, you can modify your subscription preferences or unsubscribe at any time in our subscription centre.
  • If you’ve used our content and services, you can request a summary of the personal data we have on file for you at any time by emailing gdpr@granicus.com
  • You can request for your data to be removed from our database entirely (unless you’re one of our customers and we therefore need to use your details for the legitimate purpose of fulfilling a business contract with you).
    We’ll only send you information according to your preferences.