Is this open rate good? Email statistics the public sector needs to know

Email marketing statistics

You can’t gauge your success if you can’t measure it to begin with. Fortunately, the modern digital world of comms is one awash with numbers. Let’s focus on email marketing-communications, since email remains kingpin of the marketing mix (and it’s what we know best). You’ve got open rates, engagement rates, click rates, subscription rates –… Read more »

Why fire and rescue services must make better use of email now

Fire and rescue

In order to engage people (at scale) in public programmes and services, and in challenging and emergency circumstances, organisations must ensure they have a robust and effective public engagement strategy. Sounds obvious – and by the way, the intention here certainly is not to patronise anyone – we know you’re super smart and preparing for… Read more »

Email marketing vs social media

Blog - email vs social

Over the last few years there’s been a mad scramble to get people liking, following and engaging with their local council on social media. It’s not difficult to argue that social media has proved to be a great tool for localgov comms especially – with councils up and down the country having thousands of followers… Read more »